1. Information Collection
Nextiva collects personal information such as names, addresses, email addresses, phone numbers, and payment details. Additionally, it gathers Customer Proprietary Network Information (CPNI), which includes details about the telecommunications services you use, how you use them, and related billing information. CPNI does not include your telephone number, name, or address.
2. Use of Information
The collected information is used to:
Provide and improve Nextiva's services
Offer additional services similar to those you already use
Market products and services from Nextiva and its affiliates
Comply with legal obligations and enforce agreements
Nextiva does not sell or share your CPNI with third parties outside of its affiliates, except as required by law or with your authorization.
3. Customer Proprietary Network Information (CPNI)
CPNI is used to:
Offer additional services of the type you already purchase
Provide products and services from Nextiva and its affiliates
To restrict Nextiva's use of your CPNI for marketing purposes, you must contact them within 30 days of receiving notice. If you do not, Nextiva will assume you approve of this use.
4. Privacy Controls
You have the right to:
Review and correct your personal information
Limit certain types of solicitation communications from Nextiva, including marketing contacts via telephone, email, and text messaging
Nextiva will notify you of changes to this policy and is committed to correcting information found to be inaccurate.
5. Internet-Based Advertising
Nextiva uses cookies to:
Store information for serving ads relevant to your interests
Help advertisers measure the effectiveness of advertisements
Ensure you do not repeatedly see the same ads
The information collected with these cookies is not personally identifiable and is not associated with your personal information. You can control the use of cookies at the individual browser level. If you reject cookies, some features or areas of the site may be limited.
6. Data Sharing and Disclosure
Nextiva may share your information with:
Affiliated companies for business purposes
Service providers assisting in operating the website and providing services
Legal and regulatory bodies as required by law
In connection with mergers, acquisitions, or asset sales